MATCHMIND ANALYTICS — PRIVACY POLICY

Last Updated: April 24, 2026

1. Introduction

Welcome to MatchMind Analytics, also referred to as “MatchMind AI,” “MatchMind,” “we,” “our,” or “us.”

MatchMind Analytics operates as a sports analytics, statistical modeling, and informational sports intelligence platform. Our services are designed to help users understand sports match context, pressure movement, role structure, match-state signals, and analytical sports information.

This Privacy Policy explains how we collect, use, store, protect, and handle your personal information when you access our website, platform, dashboards, digital products, beta tools, or related services.

MatchMind Analytics is not a betting platform, gambling service, bookmaker, casino, odds provider, real-money gaming platform, financial advisory service, or fantasy-result guarantee service. Our platform is provided for informational, educational, analytical, and content-support purposes only.


2. Information We Collect

We collect only the information reasonably required to operate, secure, improve, and provide access to our platform.

2.1 Account Information

When you create an account, register interest, join a beta product, or access a protected area of the platform, we may collect:

  • Email address

  • Display name

  • Login or authentication details

  • Basic account status information

  • Product access status

We use this information to authenticate your account, provide access to the platform, communicate service updates, and protect your account from unauthorized access.


2.2 Billing and Payment Information

If you purchase a subscription, pass, digital product, or paid access, payments may be processed through third-party payment gateways or approved payment processors.

We do not collect, process, or store your full card number, UPI PIN, net banking password, CVV, or sensitive payment credentials on our own servers.

Payment processors may collect and process payment-related information according to their own terms, privacy policies, compliance obligations, fraud prevention rules, and security standards.


2.3 Platform Usage and Technical Data

When you use MatchMind Analytics, we may collect limited technical and usage information such as:

  • Pages or features accessed

  • Time of access

  • Device type

  • Browser type

  • Approximate region or country derived from technical signals

  • IP address or network information

  • Error logs

  • Security logs

  • Performance and reliability data

  • Product interaction data

We use this information to maintain platform stability, prevent misuse, improve user experience, debug technical issues, detect fraud or abuse, and secure our services.

2.4 Sports Analysis Inputs

When using MatchMind products, you may choose or interact with sports-related inputs such as:

  • Selected teams

  • Selected players

  • Captain and Vice Captain choices

  • Match scenario choices

  • Analysis preferences

  • Product-generated sports analytics outputs

These inputs are used only to provide sports analytics features, platform functionality, content-support tools, and user experience improvements.

We do not treat these sports analysis inputs as betting instructions, gambling activity, financial instructions, or fantasy-result guarantees.

2.5 Communications and Support Data

If you contact us by email, form, social media, or support channel, we may collect:

  • Your name or display name

  • Email address

  • Message content

  • Support request details

  • Attachments or screenshots you voluntarily provide

We use this information to respond to your inquiry, provide support, resolve issues, and maintain service records.


2.6 Cookies and Similar Technologies

Our website and platform may use cookies or similar technologies for:

  • Login sessions

  • Security

  • Site performance

  • Basic analytics

  • User preferences

  • Fraud prevention

  • Platform reliability

If we use optional analytics or marketing cookies in the future, we may provide additional controls where required by applicable law.

3. Information We Do Not Intentionally Collect

MatchMind Analytics does not intentionally collect:

  • Full payment card numbers

  • UPI PINs

  • Banking passwords

  • Betting account credentials

  • Gambling account information

  • Fantasy sports account credentials

  • Government ID numbers unless legally required for a specific compliance process

  • Health data

  • Biometric data

  • Religious, political, or highly sensitive personal details

  • Children’s personal data

If you believe you have accidentally submitted sensitive information to us, please contact us so we can review and delete it where legally and technically possible.


4. How We Use Your Information

We use personal information only for lawful, limited, and platform-related purposes, including:

  • Creating and managing user accounts

  • Authenticating secure account access

  • Providing MatchMind Analytics services

  • Delivering sports analytics dashboards and informational tools

  • Processing purchases and subscriptions through third-party payment processors

  • Sending service-related notices

  • Responding to support requests

  • Maintaining platform security

  • Preventing fraud, misuse, scraping, abuse, or unauthorized access

  • Debugging technical errors

  • Improving platform performance and reliability

  • Complying with legal, regulatory, tax, accounting, or security obligations

  • Enforcing our Terms & Conditions and other platform policies

We do not use your personal information to provide betting advice, gambling advice, odds, sure-shot claims, fixed-match claims, guaranteed outcomes, financial advice, fantasy-result guarantees, or real-money gaming services.


5. Legal Basis and Consent

Where applicable, we process personal data based on:

  • Your consent

  • The need to provide services you request

  • Compliance with legal obligations

  • Security and fraud prevention

  • Platform operation and service improvement

  • Other lawful purposes permitted under applicable law

You may withdraw consent where applicable by contacting us. Withdrawal of consent may affect your ability to use certain platform features if the data is necessary to provide those features.

6. How We Share Information

We do not sell, rent, or trade your personal information to third parties, advertisers, data brokers, betting operators, gambling companies, or fantasy sports operators.

We may share limited information only where necessary with:

6.1 Service Providers

We may use trusted third-party service providers for:

  • Hosting

  • Authentication

  • Database infrastructure

  • Payment processing

  • Security monitoring

  • Email delivery

  • Analytics

  • Customer support

  • Error logging

  • Platform performance monitoring

These providers may process information only as required to provide their services to us.

6.2 Payment Processors

Payment transactions are handled by third-party payment gateways or payment processors. We do not store sensitive payment credentials on our own servers.

6.3 Legal and Safety Requirements

We may disclose information if required to:

  • Comply with applicable law

  • Respond to lawful requests from authorities

  • Protect our legal rights

  • Prevent fraud, abuse, security threats, or platform misuse

  • Enforce our Terms & Conditions

  • Protect users, the public, or our platform infrastructure

6.4 Business Transfers

If MatchMind Analytics is involved in a merger, acquisition, restructuring, sale of assets, or business transfer, user information may be transferred as part of that process, subject to reasonable confidentiality and legal safeguards.

7. Third-Party Services

MatchMind Analytics may rely on third-party infrastructure and service providers, including but not limited to hosting providers, database providers, authentication providers, analytics tools, payment gateways, and communication tools.

These third parties may process data according to their own privacy policies, security standards, and legal obligations.

We are not responsible for the privacy practices of third-party websites, payment pages, external links, or services that we do not control.

8. Data Security

We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.

These safeguards may include:

  • Secure authentication

  • Access controls

  • Encrypted connections where supported

  • Limited internal access

  • Security monitoring

  • Error and abuse detection

  • Payment processing through third-party gateways

  • Regular review of platform access and infrastructure

No website, internet transmission, database, or digital platform can be guaranteed to be completely secure. You are responsible for keeping your login credentials confidential and for notifying us if you suspect unauthorized account access.

9. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Providing the platform

  • Maintaining your account

  • Processing payments and billing records

  • Handling support requests

  • Meeting legal, tax, accounting, and compliance requirements

  • Preventing fraud or misuse

  • Resolving disputes

  • Enforcing our policies

  • Maintaining security logs

When information is no longer required, we will delete, anonymize, or securely retain it only as permitted or required by law.

Some information may remain in backups, logs, billing records, or legal records for a limited period where deletion is not immediately technically possible or where retention is required by law.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Withdraw consent where processing is based on consent

  • Request information about how your data is used

  • Raise a grievance regarding privacy or data handling

  • Nominate another person to exercise rights where applicable under law

To exercise these rights, contact us at:

support@matchmindai.in

We may need to verify your identity before processing a request. We will respond within the timeframe required by applicable law.

11. Account Deletion

You may request deletion of your account by contacting:

support@matchmindai.in

Upon receiving a valid deletion request, we will delete or anonymize your identifying account information from active systems where legally and technically possible.

We may retain certain information where required for:

  • Legal compliance

  • Tax or accounting obligations

  • Payment records

  • Fraud prevention

  • Security logs

  • Dispute resolution

  • Enforcement of our Terms & Conditions

12. Children and Age Restriction

MatchMind Analytics is intended for users who are at least 18 years old.

We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a person under 18 has submitted personal information, we will take reasonable steps to delete that information, unless retention is required by law.

By using MatchMind Analytics, you confirm that you are at least 18 years old.

13. Product Scope and Responsible Use

MatchMind Analytics provides informational sports analytics and statistical sports intelligence.

Our platform outputs may include match-state analysis, pressure movement, route structure, player-role signals, phase conditions, and related sports analysis. These outputs are analytical interpretations based on available data and should not be treated as certainty, instruction, financial advice, betting advice, gambling advice, fantasy-result guarantees, odds, or guaranteed outcomes.

Users are responsible for how they interpret and use information displayed on the platform.

14. No Sale of Personal Data

We do not sell your personal information.

We do not share your personal information with advertisers, betting operators, gambling companies, fantasy sports operators, or data brokers for their independent marketing or commercial use.

15. Marketing Communications

If we send marketing or product update emails, you may unsubscribe or opt out where required by law.

We may still send important service-related messages, including security notices, billing messages, product access updates, legal updates, and account-related communications.

16. International Data Processing

Depending on the services and infrastructure used, your information may be processed or stored in India or in other countries where our trusted service providers operate.

Where required, we will take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection laws.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, security practices, or platform operations.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

Continued use of MatchMind Analytics after an updated Privacy Policy is posted means you acknowledge the updated policy.

18. Contact Us

For privacy, data deletion, account access, compliance, or security-related inquiries, contact:

MatchMind Analytics
Email: support@matchmindai.in
Website: matchmindai.in

MatchMind Analytics is a sports analytics and informational sports intelligence platform. We do not provide betting advice, gambling advice, odds, guaranteed outcomes, fantasy-result guarantees, financial advice, or real-money gaming services.